American Family Insurance confirms cyberattack is behind IT outages

Insurance giant American Family Insurance has confirmed it suffered a cyberattack and shut down portions of its IT systems after customers reported website outages all week.

American Family Insurance is an insurance company focusing on commercial and personal property, casualty, auto, and life insurance, as well as offering investment and retirement planning The company employs 13,000 people and has a 2022 revenue of $14.4 billion.

In an email to BleepingComputer, American Family Insurance confirmed that they detected unusual activity on their network and shut off IT systems to prevent the spread of the cyberattack.

“This week, the technology teams at American Family Insurance detected unusual activity in a portion of our network. We quickly took precautionary measures to protect data and resources and shut down several business systems,” an AmFam spokesperson told BleepingComputer.

Since this past weekend, American Family Insurance has suffered IT outages impacting the company’s phone service, building connectivity, and online services.

It is unclear what type of attack American Family Insurance suffered, but it shares signs similar to ransomware attacks plaguing the enterprise.

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