Staples confirms cyberattack behind service outages, delivery issues

American office supply retailer Staples took down some of its systems earlier this week after a cyberattack to contain the breach’s impact and protect customer data.

The disclosure comes after multiple Reddit reports posted online since Monday reported various Staples internal operation problems, including an inability to access Zendesk, VPN employee portals, print email, use phone lines, and more.

There are unconfirmed reports that Staples employees have been instructed to avoid logging into Microsoft 365 using single sign-on and that call center employees have been sent home for two consecutive days.

The response measures disrupted Staples’ business operations, specifically the backend processing and product delivery.

“On November 27, Staples Inc.’s cybersecurity team identified a cybersecurity risk. We took proactive steps in an effort to mitigate the impact and protect customer data,” a Staples spokesperson told BleepingComputer.

Staples stores are currently open and operational, but orders on staples.com may not be processed according to the standard timelines as related systems are still down.

Share this article on social media:

Subscribe to Our Newsletter!
Stay on top of cybersecurity risks, evolving threats and industry news.
This field is for validation purposes and should be left unchanged.

The Latest Cybersecurity News

From major cyberattacks, newly discovered critical vulnerabilities to recommended best practices, read it here first:
GET STARTED TODAY

Tell us About your Needs
Get an Answer the Same Business Day

Got an urgent request? Call us at 1-877-805-7475 or Book a meeting.

What happens next:

A Vumetric expert will contact you to learn more about your cybersecurity needs and goals.

The project's scope will be defined (Target environment, deadlines, requirements, etc.)

A detailed quote including all-inclusive pricing and statement of work is sent to you.

PCI-DSS
This field is for validation purposes and should be left unchanged.
2024 EDITION

PENETRATION TESTING Buyer's Guide

Everything You Need to Know

Gain confidence in your future cybersecurity assessments by learning to effectively plan, scope and execute projects.
This field is for validation purposes and should be left unchanged.
FREE DOWNLOAD

BOOK A MEETING

Enter your Email Address

This field is for validation purposes and should be left unchanged.

* No free email provider (e.g: gmail.com, hotmail.com, etc.)

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.