Health insurance provider Medibank has confirmed that a ransomware attack is responsible for last week’s cyberattack and disruption of online services.
Medibank Private Limited is one of Australia’s largest private health insurance providers, covering over 3.7 million people and having 4,000 employees.
In a new statement by the company, CEO David Koczkar apologized for the temporary service outage, confirmed they suffered a ransomware attack, and informed customers that normal operations have resumed.
While Koczkar states that the company suffered a ransomware attack, they claim that no systems were encrypted during the attack.
On Friday, Medibank sent out approximately 2.8 million emails and SMS to notify its customers about the security incident and provide an explanation for the outages.
In response to these breaches, the Australian government is expected to introduce stricter data protection laws soon.