Microsoft has introduced Microsoft Incident Response Retainer, allowing customers to pre-pay and count on help from Microsoft incident responders before, during and after a cybersecurity crisis.
Firms, especially small ones, often don’t have dedicated teams that can deal with a cyber incident – they simply don’t have the time, resources, or expertise to build an in-house incident response program.
Microsoft Incident Response is a service that helps organizations to eliminate bad actors after a breach has occurred, and to secure their systems from possible future attacks.
With the Microsoft Incident Response Retainer – a new approach to offering IR services – customers sign an annual contract and have direct access to a team of experts who are experienced in resolving ransomware attacks, nation-state attacks, and other cybersecurity threats.
“A named SDM will work with you throughout the year to proactively schedule services and help you get the full value of your retainer contract,” Microsoft explains.
Microsoft Incident Response Retainer has flexible delivery options, and additional hours can be added to the original contract.