A suspected ransomware intrusion against an unnamed target leveraged a Mitel VoIP appliance as an entry point to achieve remote code execution and gain initial access to the environment.
The findings come from cybersecurity firm CrowdStrike, which traced the source of the attack to a Linux-based Mitel VoIP device sitting on the network perimeter, while also identifying a previously unknown exploit as well as a couple of anti-forensic measures adopted by the actor on the device to erase traces of their actions.
The exploit in question is tracked as CVE-2022-29499 and was fixed by Mitel in April 2022.
In the incident investigated by CrowdStrike, the attacker is said to have used the exploit to create a reverse shell, utilizing it to launch a web shell on the VoIP appliance and download the open source Chisel proxy tool.
The disclosure arrives less than two weeks after German penetration testing firm SySS revealed two flaws in Mitel 6800/6900 desk phones that, if successfully exploited, could allow an attacker to gain root privileges on the devices.
“Timely patching is critical to protect perimeter devices. However, when threat actors exploit an undocumented vulnerability, timely patching becomes irrelevant,” CrowdStrike researcher Patrick Bennett said.