Attackers leverage Microsoft Dynamics 365 to phish users

Attackers are abusing Microsoft Dynamics 365 Customer Voice to evade email filters and deliver phishing emails into Microsoft users’ inboxes, Avanan researchers are warning.

Microsoft Dynamics 365 is a suite of enterprise resource planning and customer relationship management applications.

The attackers have created Microsoft Dynamics 365 Customer Voice accounts and are using them to send out phishing emails telling recipients that they have received a voicemail.

The link in the email is a legitimate Customer Voice link from Microsoft and points to a standard Microsoft page, which is enough to make email filters and security scanners believe that the email is legitimate and allow it to land into users’ inbox.

Clicking on the “Play Voicemail” button included on this page redirects users to a spoofed Microsoft login page.

In this particular case careful users will notice that the URL of the phishing page has nothing to do with Microsoft.

Share this article on social media:

Subscribe to Our Newsletter!
Stay on top of cybersecurity risks, evolving threats and industry news.

The Latest Cybersecurity News

From major cyberattacks, newly discovered critical vulnerabilities to recommended best practices, read it here first:

Tell us about your needs.
Get an answer the same business day.

Tell us about your needs.
Get an answer the same business day.

Fill out the form below and get an answer from our experts within 1 business day.

Got an urgent request? Call us at 1-877-805-7475 or Book a meeting.


What happens next:

  • We reach out to learn about your objectives
  • We work together to define your project's scope
  • You get an all-inclusive, no engagement proposal

This field is for validation purposes and should be left unchanged.
Scroll to Top


Enter Your
Corporate Email

This site is registered on as a development site.